Management

7

Jarrett Walters

President & Chief Executive Officer

Mr. Walters joined Hawaiian Building Maintenance in 2006 as Director of Retail Operations. Prior to joining the…

Jim Walters

CEO Emeritus

Mr. Walters joined Ogden Allied Services in 1990 and was responsible for developing the commercial market for…

Janet Kwong

Chief Financial Officer

Ms. Kwong joined Hawaiian Building Maintenance in 2007 as the Assistant Controller. She currently maintains a CPA…

Chris Serna

Chief Operating Officer

Mr. Serna joined HBM in 2023 as the Chief Operating Officer and is directly responsible for overseeing daily operations…

Dawn Eyman

Director of Human Resources & Safety

Ms. Eyman joined Hawaiian Building Maintenance in 1999 as a Human Resources Intern while still attending the…

Jodi Okada

Director of Internal Operations

Ms. Okada joined HBM in 2002 as the Payroll Administrator. She began assisting the HVAC Department in 2008 with…

Devin Horswill

Safety Administrator

Devin Horswill has over 6 years of supervisory and life safety experience. As HBM’s Safety Administrator, he is responsible for…

Candy Bruton

Accounting Manager

Candy Bruton joined Hawaiian Building Maintenance in 2019. Hired originally as the General Ledger Accountant, she…

Jim Birchfield

Vice President of Technical Engineering Services

Mr. Birchfield joined Hawaiian Building Maintenance in 1998 as a building Chief Engineer and is currently responsible…

Jarrett Walters

President & Chief Executive Officer

Mr. Walters joined Hawaiian Building Maintenance in 2006 as Director of Retail Operations. Prior to joining the company, he served as district manager for Mobile Instrument Service and Repair, where he was responsible for business development and operations in Hawaii. He is currently responsible for all operational oversight, strategic planning, performance and quality standards, leadership development and P&L management. With a strong focus on the company’s core values and focus, he works with the HBM team to implement positive impact across 300 locations on four Hawaiian Islands. Mr. Walters leads HBM as it further develops its technical expertise while continuing HBM’s strong tradition of janitorial and engineering services. He was also the Board President for Palama Settlement, overseeing operations and fund raising. Mr. Walters served as a Chapter President and Area Director for Toastmasters International, served as Vice President of Men’s Leadership of Hawaii, was on the board for BOMA Hawaii. He currently serves on the Board of Directors for the GIFT Foundation as the Co-Finance Chair, as Board Chairman ABC Hawaii, and is the Learning Chair for the Young Presidents Organization. He earned his bachelor’s degree from Princeton University and is a graduate of Hawaii Baptist Academy. Mr. Walters was also selected by Pacific Business news for their 2017 cohort for their 40 under 40 program.

Jim Walters

CEO Emeritus

Mr. Walters joined Ogden Allied Services in 1990 and was responsible for developing the commercial market for facility services in Tulsa, Oklahoma. His success there, led him to be promoted by the company to President of HBM in 1994 and he remained so after UNICCO’s acquisition in 1996. Mr. Walters received a Bachelor of Science degree in Business from Southwestern State University in Oklahoma in 1971. His entrepreneurial spirit led him to excel in the insurance industry before going out on his own. As the eventual owner of one of Oklahoma’s largest executive search firms, he provided professional executive level services to oil & gas companies, Big 6 accounting firms, law firms & commercial real estate clientele. Always active in the community, Jim particularly enjoys dedicating his time and energy to volunteer work and has served on numerous boards and committees throughout his career. Jim is the Past President of Palama Settlement and has been a board member for the Boy Scouts of America, IFMA and BOMA where he has chaired and sponsored many community events.

Janet Kwong

Chief Financial Officer

Ms. Kwong joined Hawaiian Building Maintenance in 2007 as the Assistant Controller. She currently maintains a CPA license. After college, she started her career at Ikeda & Wong, CPA, Inc., working on taxes, financial statements, and payroll for clients. She then worked as a Finance Manager at a Healthcare Organization. Ms. Kwong currently is the Chief Financial Officer at Hawaiian Building Maintenance and oversees the accounting department. Her duties include conducting financial analysis and preparing financial reports; budgeting and forecasting; developing and maintaining accounting methods and procedures; and ensuring financial compliance. She is a graduate of the Wharton School of Business at the University of Pennsylvania with a Bachelor of Science in Economics degree. She graduated with dual concentrations in Accounting and Healthcare Management. Ms. Kwong is also a member of the Hawaii Society of CPAs and a graduate of McKinley High School.

Jim Birchfield

Vice President of Technical Engineering Services

Mr. Birchfield joined Hawaiian Building Maintenance in 1998 as a building Chief Engineer and is currently responsible for overseeing and managing various projects as well serving as the Chief Engineer at Pacific Guardian Center, one of downtown Honolulu’s premier office complex. Mr. Birchfield bring more than 30 years of management and engineering experience to our customers as he began his career as an enlisted machinist in the U. S. Navy. He graduated from the U.S. Navy’s Engineering Department School, and worked on ships as chief engineer overseeing 300 technical specialists; and Officer in Charge of a fleet training team responsible for providing engineering support to the Pacific Fleet in Pearl Harbor. In addition, he served in the Asia Pacific, Middle Pacific, Middle East, and in Vietnam and the Persian Gulf theaters, involved in high-risk military combat and fleet operations.

Dawn Eyman

Director of Human Resources & Safety

Ms. Eyman joined Hawaiian Building Maintenance in 1999 as a Human Resources Intern while still attending the University of Hawaii at Manoa. She graduated from UH Manoa with a Bachelors in Business Administration in Human Resources Management. Ms. Eyman is currently the Director of Human Resources and Safety at Hawaiian Building Maintenance responsible for all aspects of HR and safety for the company including employee relations, benefits, policies and procedures, workers compensation, compliance, and training.

Jodi Okada

Director of Internal Operations

Ms. Okada joined HBM in 2002 as the Payroll Administrator. She began assisting the HVAC Department in 2008 with administrative billing, ordering and projects. She is currently the Director of Internal Operations and along with making sure operations are running smoothly on the executive team side, she continues to work with the HVAC Department in scheduling, project management, ordering supplies and customer relations. Ms. Okada is also EPA Universal certified.

Candy Bruton

Accounting Manager

Candy Bruton joined Hawaiian Building Maintenance in 2019. Hired originally as the General Ledger Accountant, she soon was promoted to the Accounting Manager overseeing the accounting department. Ms. Bruton brings over nine years of experience in accounting. Her vast experience in Accounts Receivable collections, Accounts Payable processing, and supervisory experience makes her a vital part of our team. Some of Ms. Bruton’s responsibilities include implementing processes and procedures effectively and efficiently, while maintaining accounting standards and managing the accounting staff in their day to day duties. In addition, she assists the Chief Financial Officer in conducting financial analysis and preparing financial reports. Ms. Bruton graduated from Georgia State University with a Bachelor’s in Business Administration in Accounting.

Devin Horswill

Safety Administrator

Devin Horswill has over 6 years of supervisory and life safety experience. As HBM’s Safety Administrator, he is responsible for developing, enacting, and updating job safety programs for employees that encompass health and safety regulations. In addition, he is responsible for training employees and maintaining high company standards for safety in the workplace. Throughout his career he has obtained numerous certifications to operate various machinery and safety equipment. Prior to joining HBM, he worked as a Fire Suppression Technician and Inspector. Mr. Horswill graduated from the University of Hawaii at Hilo with his Bachelors in Environmental Studies and Geography. His vast safety knowledge and experience continues to support HBM’s staff and customers.

Chris Serna

Chief Operating Officer

Mr. Serna joined HBM in 2023 as the Chief Operating Officer and is directly responsible for overseeing daily operations and administration, including strategic implementation centered around business optimization and capabilities. As a veteran of the U.S. Army, he brings over 19 years of diverse leadership and management across cross-functional teams and environments. Mr. Serna holds a Bachelor Degree in Justice Administration from Hawai’i Pacific University, a Master of Science in Criminal Justice from Grand Canyon University, and a Master of Science in Project Management from the University of Southern California. Mr. Serna is also certified in Six Sigma.